—— Cloudray Official  Specific Offer  ——

Benefits ONLY for orders on  www.cloudraylaser.com

• Product Manual Available. (Download)
• Offer Marking Parameters Reference (Get It After Purchase）
• Lifetime Tech Support. (Only for Orders on www.cloudraylaser.com)
• Support Product Customization. (Submit Your Request Here)
• Support Marking/Engraving Test. (Apply Here)
• Chance to be Cloudray Partners (Learn More)
• Support Overseas Warehouse Application (Learn More）
• Chance to Join In Free Trial (Learn More)
• Customer Feedback To Win $50-$300 Cash Back (Learn More)

	Lifetime Tech Support Default 2-Year Warranty 1-year Warranty Extended for Buyer Show 20% OFF for Parts of Machine to replace beyond the warranty Lifetime Tech Assistance for your laser solution
	US Local Tech Specialists For complex machine crashes that our technician can’t deal with, local US tech Specialists will assist. Free Tutorials for Beginners
	Marking / Engraving Parameters Parameters on Materials Cloudray real tested for Reference Not offering parameters for specified special Materials due to different machine configurations (watt of laser, laser source, working area )and compositions of materials
	Customer Support Center Online Chat Support Prompt reply within 24 hours Customer Complaint Channel

Manual & Software

• The Litemarker Fiber User Manual: Download
• The EzCad2 Lite Software: Download
• The EzCad2 Lite Software Manual: Download
• USB Driver and Software Install:  Download
• Settings after changing F-theta lens:  Download
• Files for different F-theta lenses: Download
• Instructions for Rotating Marking:  Download
• LiteMarker Machine Diagram: Download
• Laser Engraving Machine Troubleshooting Manuals: Download

Machine Features & Benefits

• Simple operation with high safety;
• Easy to focus the variable lens with a high-speed galvanometer (ZBTK);
• Easy focusing with Dual Red Dot Device;
• Marking and engraving on Metals & some Nonmetals
• 2-Year Warranty & Lifetime Tech Support

Laser Machine Specification

Application

https://youtu.be/J5f1pe45SKA

Marking Speed Comparision of 30W And 50W Fiber Laser Engraver: https://youtu.be/gpUFKWoxj-E 

Applicable Materials:

Metals: Aluminum, Gold, Silver, Copper, Stainless Steel, Brass, Titanium, Tungsten,
Nonmetals: Colored Acrylic, Hard Plastics, Brick, Granite, Marble, Tile, Nylon, Light Button, ABS, PVC, PES, Ceramic, Rock, Stone, Marble, Artificial Leather, etc.
*Some PVC-based acrylics can create toxic fumes when lasered.
Contact us with questions on specific materials not listed, we can process a sample for confirmation.

Applicable Industry:

Workshop,  Hardware industry, Gift Shop, Print Shop, 3C Digital, Souvenir Shop, Jewelry Store, Pet Store, Medical Use, Small Business, Esty Seller, Munitioner, Education, Office， DIY, Kickstarter Entrepreneur.

Application Cases:

Engraving on jewelry, guns, firearms, blades, axes, knives, coins, stamps, forks, spoons, cutlery, flasks, wallets, tumblers, mugs, cups, dog tags, slate coasters, etc.
Laser mark logo, text, barcode, numbers, serial numbers, image, photo on metal & plastic parts and tools, wrenches, measuring tools, sanitary ware, stainless steel, medical equipment, luggage, gifts, table bottom, glasses frames, instruments.

Rotary 

D80mm Rotary Axis, Stainless Steel Chuck
1.80mm (3.15in) Three-jaw Rotary Axis + Drive.
2. Internal Clamping Range:2-22mm. External Clamping Range:22-63mm
3.This rotary fixture is mainly for small hardware such as bracelets, Cigarette holder, Pen, Bearing, etc.
4. Rotary spring clamping, fast mounting, and dismounting to improve work efficient accurate Position.180°Rotary Positioning.Stable Positioning.
5. Industrial Standard Interface. Use Aviation Plug Fits Various Board Card

Accessories & Parts Necessary:

Prolong The Service Life of Your Laser Machine (Learn More)

https://www.cloudraylaser.com/collections/marking-accessories

Upgrading & Customization Guide:

https://www.cloudraylaser.com/pages/cloudray-upgrading-customization-support

Packing List

1. Fiber Laser Machine Machine x1
2. U Disk (Manuals and Software) x1
3. Power Cable x1
4. Allen Wrench x1
5. Screwdriver x2
6. Positioning Bar (With Screws) x2 (M6 4Pcs)
7. USB Cable x1
8. Color Aluminum Sheet x1
9. Foot Switch x1
10. Protective Glasses x1
11. Locking Wrench
    

1. Macchina con la configurazione predefinita: CN Magazzino: 7-10 giorni lavorativi

((Notifica: le ispezioni di sdoganamento causeranno ritardi di 2-3 giorni nella logistica)

Magazzino USA/UE: 3-7 giorni lavorativi

2.  Macchina personalizzata (solo supporto Shippment dal magazzino cinese)

Il periodo medio di produzione: 7-10 giorni lavorativi

Spedizione: 7-10 giorni lavorativi

(Notifica: le ispezioni di sdoganamento causeranno ritardi 2-3 giorni nella logistica)

Q1:Why are prices of products on cloudraylaser.com different from the products on other retail sites? Is there any difference to order on Cloudray Official Website (www.cloudraylaser.com) directly or in stores on Shopping Platforms（other sales channels）?

Yes, they are different. Official website and cloudray stores on shopping platforms(Amazon/eBay/AliExpress etc.) are different sales channels. Each sales channel operates independently.

All product information, policies, and extra offers published on the website are only adapted to orders on www.cloudraylaser.com, and not adapted to stores on shopping platforms.

 1.Different Machine Types and Configurations.

 The laser machines on cloudraylaser.com will be equipped with different configurations and Support Customization and Upgrading Solutions.

 2.Different Offer

 Since for different configurations and platform policies, product prices will be different.

And We only offer lifetime tech support and marking/engraving parameters, free materials for orders directly on www.cloudraylaser.com, not adapted to any orders from other sales channels.

 3. Dedicated Customer Service Support

 We can only offer after-sale service for customers ordered on www.cloudraylaser.com, not responsible for orders from shopping platforms as we don't have your order information in our system. Please contact the store on platforms to get related support in time.

 4.Official Loyal Custoemrs Benefits

We will run the free trial campaign from time to time for loyal customers who directly ordered on www.cloudraylser.com, not adapted to customers from other sales channels.

Also, we offer free gifts for customers who ordered during grand festivals.

 

Q2: I am new to this technology and was told that there have been quite a few issues with Cloudray based Fiber lasers and faulty power supplies？

Please don’t worry. All laser machine from Cloudray Official Website are equipped with high-quality laser parts, we can guarantee the quality of all. And even if you met any problem when operating, please don’t hesitate to contact us, we offer 2-year warranty and lifetime tech support. (During warranty, we will be responsible for all your laser parts problem, even after warranty, we will offer high discount on your replaceable laser parts of your machine)

 

Q3：Which Configurations of Machine I need to choose?

Please email us (info@cloudray.com) directly to offer us your working material, and the expected effect on those materials by machine with pictures or video.

Q4: I failed to process the payment via credit card, what should I do?

Since the machine value is high, firstly, you need to contact your credit card to check whether the amount had been exceeded your spend limit and confirm with your credit card bank all payment behavior is operated by yourself and you had difficulty in processing the payment.
Secondly, please don’t hesitate to contact us (info@cloudray.com) immediately we will check whether our system identifies your behavior as fraud and help you deal with the problem in time.

Q5: What's the warranty of different products, where to check?

Warranty Details: https://www.cloudraylaser.com/pages/warranty

The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients’ feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance and offer as your order is placed on www.cloudraylaser.com.

Q6：How Long is the delivery time？

1. Machine with the default configuration：
   CN Warehouse: 7-10 Business Days
   Oversea Warehouse: 3-5 Business Days
2. 
   Customized Machine (Only Support Shippment From China Warehouse)
   The average period of production: 7-10 Business Days
   Shipping: 7-10 Business Days
   (Notification: Customs clearance inspections will cause delays 2-3 days in logistics）

Q7: Where is your Return & Exchange Policy; Shipping Policy; Payment & Taxes?

1. Return & Exchange Policy: https://www.cloudraylaser.com/pages/return-exchange
2. Shipping Policy: https://www.cloudraylaser.com/pages/shipping
3. Payment & Taxes: https://www.cloudraylaser.com/pages/payment-taxes

 

Q8: Why do I have already over 10 hours mark time on my machine if this is supposed to be a brand new machine?

When our machine is produced, our engineer will check all details of the machine and keep testing the machine for a long time to ensure it can maintain stable working status even lasting for a long time.
Please don’t worry, all laser machines will be brand new machines, and please directly contact us if there is any damage or if you have any confusion concerning the machine, please don’t try to fix any problem before communication.

 

1.Cloudray LiteMarker Fiber Marking Machine Product display: https://www.youtube.com/watch?v=TaT7vyz__bY

 

2.Litemarker Laser Marking Machine Unboxing demo: https://www.youtube.com/watch?v=QIBQ0jNuyZg

 

3.Beginner's Guide EZCAD2 Software Tutorial : Overview of Software Functions: https://www.youtube.com/watch?v=aQ8bWZuFZYM

 

4.EZCAD2 Driver Uninstall and Driver Installation: https://www.youtube.com/watch?v=xo7QmuvEhK4

 

5.Rotary shaft installation: https://www.youtube.com/watch?v=LJOMZYTwfVQ