EU Right of Withdrawal Request Form

This form is for eligible consumers residing in the European Union who wish to exercise their statutory right of withdrawal for an eligible online purchase made from Cloudray.

Please complete the form below. Submitting this form does not automatically entitle you to a full refund. Cloudray will review your request based on your eligibility, product type, applicable legal exceptions, product condition, and any diminished value assessment permitted by applicable law.

After submission, Cloudray will acknowledge receipt of your withdrawal request by email.

First name *

Last name *

Email *

Phone number *

Country *

Order Number *

Product Purchased *

Purpose of Purchase *

Cloudray’s Additional Terms *

I have read, understood, and agree that my request will be handled in accordance with Cloudray’s Additional Terms for EU Consumers and EU Right of Withdrawal and Product-Specific Exceptions.