Andrew
This is the best gift I've ever received! It's particularly friendly to beginners like me. The installation and debugging are not complicated at all. Just follow the tutorials that come with it.
Elena
It's suitable for both personal DIY and small-batch orders. I really like it and the effect is quite surprising.
David
The after-sales service is excellent! It has a parameter library covering common non-metallic materials, eliminating the need for repeated self-debugging. After comparing several options, Cloudray's quality control is still reliable. I recommend it to my peers!
John
Choosing this EC-30 is just perfect! Wood, cardstock and fabric can all be carved, and the patterns carved out are very textured!
Joseph
The carving effect is very fine. The latest finished products are very satisfactory to the customers and have brought me a lot of transactions! I think I will probably purchase a second machine later.
Owen
After working continuously for several hours, the equipment still operated stably, and the laser power and engraving accuracy were not affected in any way
Eleanor
The machine operates with particularly low noise, can meet the personalized process requirements of customers, and has a high working efficiency.
Jack
I received it three days after it was dispatched from the US warehouse. There is also a 2-year warranty and lifetime technical support. When encountering operational issues, customer service can provide remote guidance, so I have no worries at all.
Avery
It will be delivered within 3 to 5 working days. The packaging is intact and there is no need to worry about damage during transportation. The after-sales response was very prompt, and they could quickly help me solve problems such as software operation and parameter Settings. The experience was very good.
Sebastian
This machine is particularly suitable for non-metallic materials. When engraving leather, there will be no charred edges or blackening, and the texture of wooden handicrafts can also blend naturally with the engraved patterns. It fully meets the quality requirements of high-end customization.
Jackson
Love how versatile the EC-30 is! I’ve used it for engraving everything from bamboo cutting boards and acrylic keychains to felt coasters and plywood signs—every material comes out with clean, professional results.
Daniel
The machine operates with particularly low noise, much quieter than the old model used before. The workshop environment is more comfortable, and even after long-term operation, one won't feel irritable. It strikes a balance between production efficiency and user experience.
Luna
The customer service proactively informed the key points of daily maintenance. For subsequent inquiries about the purchase of consumables, they will also recommend suitable models. The service will follow up throughout the process!
Ethan
The order was delivered within 4 days after placement, and the logistics speed exceeded expectations! The packaging is safe, the machine quality is good, the engraving effect is excellent, and the customer service and after-sales service are professional and considerate.
Henry
The customer service was highly professional. Not only did they answer my operational questions, but they also recommended suitable engraving parameters based on my product, saving me a lot of trial-and-error costs. The logistics is also very reliable. The packaging is tight and no accessories are missing.
Evelyn
As a small processing factory, the stability of the equipment is of the utmost importance. This model fully meets the requirements
Benjamin
The machine is easy to operate and comes with very detailed tutorials. If you don't understand something, ask the customer service. Not only will they reply quickly, but they will also proactively send operation videos. You don't need to worry about after-sales issues at all
James
I received it just four days after placing the order! Even the fine text and patterns can be clearly restored, and the texture of the body is also good.
Amelia
The body design is reasonable, making it convenient to move and place. The accompanying software operates smoothly and is easy to get started with.
Elijah
We produce custom-made wooden signs in bulk, which is more than twice as efficient as the old machines before. The engraving depth is uniform. The customer said the texture is very good. The order volume has increased a lot. It's really worth it!
Liam
A power of 30W is just right for small and medium-sized merchants. It can ensure efficiency without consuming too much electricity and is highly recommended!
Jasper
It is compatible with multiple materials. The tutorials provided by the customer service are very detailed, and the response to problems is also fast. The experience is amazing
Kael
I've been using EC-30 for half a month. I must give it a thumbs up! The engraving precision exceeds expectations. Both small characters and complex patterns can be restored, and it doesn't take up much space when placed in the studio.
Lila
The machine interface is simple and clean. Adjusting parameters and setting the engraving range are very intuitive. Novices can get started in half an hour by following the manual.
Elmer
This is a great product for those wanting to get into laser engraving or to expand their business. The company is very responsive with how to set it up to get what we needed done and once you learn the software and practice a bit , it’s amazing what this machine can do. Well worth it in my opinion.
Derby H.
The easy to use portion really swayed me to go towards the second one . I couldn’t be happier! Within minutes of opening I began engraving items. It’s beyond easy. You can even grab photos from your camera roll and engrave. Warning- it is slightly addictive and you will find yourself rummaging through your home to find items to engrave. Hahaha, totally worth it.
Nathanial M.
I couldn't be happier with my choice to go with Cloudray. Their customer service is top notch and I haven't yet found any flaws with their product. I can't wait to dive deeper down this rabbit home!
Koyti G.
I really like it very much, after-sales very supportive and the quality is very good, exactly as described by the seller, completely exceeded my expectations, I have also found their groups to be very easy to search and use for minor questions/issues and there are many sharings in it,you can use it as a reference.
Cherry
Received in good condition, well pack, everything is as in the description.
Sam
Perfect Machine received in six days everything perfect I'm running tests but it seems everything works perfectly good quality
Beavfeer F.
As soon as I took the machine, I made a spoon. I love it. Really like the machine, works great. Thanks
Russel
Support has been great, return emails within a day. Last was setup ready to go with supplied lens. With a downloaded library we were in production quickly. Great product!
Joe B.
Laser came extremely fast and extremely well packaged! Super easy to setup and works like a charm.
Gerardo
Very satisfied with a shopping, the product quality is very good, my friends always recommend Cloudray to me, it is worth it
Ian Welch
After I installed everything, I found that it didn't work. Cloudray's after-sales service is really great. Contact me at the first time to help me solve the driver problem and tell me how to run the software. Because I am a novice, there are many things that are not quite right. Got it, they guided me step by step, thanks again to Cloudray
Helen L.
The best shopping experience ever, the customer-service agent answers my questions quickly. Any problems will be solved at once.If i need other things, i will shopping again
Jason D.
The laser was packaged really well and arrived quickly. The setup was pretty much straightforward. So far I haven't had any issues. I do wish it came with some setting recommendations for different materials.
Les D.
If you're in the market for an exceptional engraver, look no further than Cloudray. I'm thoroughly impressed with the performance, user-friendliness, and engraving results of this machine. It's worth every penny, and I would gladly purchase from Cloudray again for a larger format in the future.
D Z.
Perfect Machine received in six days everything perfect I'm running tests but it seems everything works perfectly good quality
John
The machine came well packed, on time. Completely ready for work immediately. The quality corresponds to the description. I hope the machine will work long and well. I recommend the seller.
J D.
High-quality work, fast feedback, good packaging, fast delivery and shipment, as well as professional advice. It's nice to enjoy the purchase. Thank you very much.
Darren T.
I don't worry about its quality at all, because I have bought other products from Cloudray before, and the quality is great. I guarantee that you can't find a better one within this price.
Daniel
Fast delivery, as my picture shows, the product is well made and perfect, the seller is also very good, will make a second purchase if needed
Shopper
Very nice laser. Accurate description. Everything working as described. Even fully setup and configured from seller. Saved a lot of work and done for all three lenses bought. Also marked with height for each lens. Red laser set to focus main lens. Really impressed by the accuracy with which everything was set up. Recommends this laser and seller!
Peck
would highly recommend this seller.
I had no issues with my order or shipping.
the machine was easy to set up.
I would recommend 2 people with the lifting as its a bit heavy
M S.
Machine arrived to Lithuania by DHL safety packed. No damage. Video support and after few test its going.
Shopper
Awesome seller~ Very quick communication, friendly, and very helpful with any questions I had! The laser was packaged extremely well & arrived safely. Buy with confidence! I will certainly be using them again!
Tarek
The machine came well packed, on time. Completely ready for work immediately. The quality corresponds to the description. I hope the machine will work long and well. I recommend the seller.
Shane
This laser is the birthday's gift for my husband and he uses all the time. he said it works well and has a lot of fun with it ,he did many projects and very pleased with the results so far.
Shimon B.
Totalmente seguro y recomendable! El vendedor en todo momento me apoyo y me guío! Para elegir lo mejor para mi! Justo lo que pedí! Llegó en muy buenas condiciones!
A H.
Machine is good, collected quality looks expensive, I definitely advise you to take it here!!!
Carlos K
The first time I tried to buy on cloudray, I had some doubts at first, and later found that my idea was wrong, the seller is very good, helped me and answered my questions, and the product quality is very good, it is worth five stars
James B.
Works perfect!!!! Had some questions when I first started it a d the seller responded so quickly.
Christopher S.
Great product and easy to install, the videos were a big helping get it set up. Love it and looking at buying my next one!
Drew L.
Todo es perfecto. El pedido llegó en la fecha prevista. El paquete viene muy bien protegido. Todavía quedan algunas pruebas, pero las que hice salieron muy bien. Un buen vendedor que recomiendo.
Autumn K.
The delivery was fast and arrived in 5 days. I was very impressed by the product packaging, the product components are neatly packed in a box. Yesterday I tried to engrave some tags or toys to my daughter. I am very satisfied with the speed and effect of carving!
Sara
The shipment arrived within a week. Everything is okay and nothing is damaged.
The product fully matches the description and images of the seller.
Everything works and functions fine.
Shopper
Fast shipping, very well packed, excellent product and absolutelly flawless customer service.
We can really recommend this seller. Thank you!
D K.
Best seller! It came quickly, on the flash drive a program with all the settings. I turned it on and it works.
Alex K.
I bought a 30W machine, I like it so much, I can’t wait to unpack it as soon as it arrives. I marked a new pattern on the back of the mobile phone shell. Update the next one, lol
Michael Maestri
Great product, great service. Shipping was fast and every question I’ve had has been answered quickly. Overall I’m really happy; the machine is really powerful and the more time I put into using it, the happier I am with what it’s capable of.
R. Powlus
They shipped quickly and I received the laser relatively quickly(5days).
The unit itself works great for most types of projects.
I like the focusing lasers in the head.
The seller responds to inquiries promotly .
Matt S.
I am very satisfied with the quality of the marking this laser produces and the speed/ease of setup. We have a machine shop and we use it to laser mark our parts after we machine them.
John
Fast shipping, very well packed, excellent product and absolutelly flawless customer service.
We can really recommend this seller. Thank you!
Marine
Perfect, I will recommend it to my friends！Thank you for your patience in teaching me how to use it. The test results are very satisfactory. I will purchase more products here in the future. The recommendation from the customer service is extremely professional!
Alliy
This is a a quality machine. very nicely built. simple to assemble and set up with Lightburn. I spent more time figuring out which way was up with the enclosure than the machine itself. it connected quickly with Lightburn and I was engraving Wooden spoon on day one.
Ava
This is the first laser marking machine I've bought. I mainly want to mark on some wood and cups. Really thanks for cloudray's customer service, for patiently answering many of my questions and recommending this machine to me. After receiving it, I was very satisfied with the test results and made many meaningful little things.
stefanie
I like this machine very much. It can fully meet my needs. The marking speed and effect are beyond my imagination. I have used it for a month without any problems. And the after-sales service response is very fast. If there are any doubts, they can solve them in a timely and efficient manner.
Y G.
Wonderful machine!! I am going to use this machine to expand my business. A good investment. Looking forward to earn more money by this machine!!
Cory N.
Super fast shipping and easy set-up. This is my second laser from Cloudray and probably not my last!
Aaron
This is my second machine and overall I am very happy with it.
First of all, the customer support staff was very helpful, they were quick to understand and resolve my issues, provided the required files to make setup easier. Their communication skills were a plus in my opinion.
Now to my thoughts on the engraver. The details it produces are amazing. The engraving is very nice and the details are amazing. It is very easy to adjust the height and it is a great device for getting started with marking.
mdehoog
I am a beginner, this is my first machine I bought, I originally thought it would be a big challenge for me to use this machine. I had a specific project that needed to be completed, and after looking at the products for a while, I chose this one. One reason was the reasonable price, and another reason was the good reviews and the good reputation of the company.
There are many instructional videos for this machine, so it takes a little dexterity to understand some of the steps. Now I can use this machine independently. I also completed my first project.
Overall, I recommend this machine.
rober
I recently purchased this marking machine and I've been very impressed with its performance. It's easy to set up and start up, even for an engraving novice like me. This machine is compact and sturdy, and it performs well on a variety of materials, including wood. The engraving quality is crisp and precise, and the included software is intuitive and user-friendly.
One thing that really stands out is how quiet the machine is when it's running. It's perfect for home use, and I haven't had any issues with overheating or stalling. The laser is powerful enough to efficiently do detail work, and the results are consistent across multiple projects.
Overall, this marking machine is a great value for the price, and I highly recommend it to anyone who wants to get into laser engraving.
gaston
I bought this to engrave some of my company's graphics onto wooden product boxes for a trade show. This device far exceeded my expectations. This machine engraves very well, but it took a little while to learn how to properly set up the materials I was using, after a series of test prints, and watching some videos on using the machine, I got the end result I wanted! I still need to learn how to fine tune the laser intensity, engraving depth, etc. So this is a laser engraver that is worth the money. Perfect for someone who is looking for a quality laser engraver. Overall, it is very well made and I am very happy with its performance so far! Overall, I am very happy with my purchase.
Paul B.
Still getting used to it, but the help from Cloudray has been great. It's going to be a fantastic addition to the workshop.
edwin P.
To be honest it's really amazing and easy to bulid up.
The box is well packaged and good condition despite longtime transportation. i love it
guy p.
It was delivered on time and was packaged very nicely. Setup was quick and I was using it in just a few minutes. This laser to an 8 hour job down to 40 min. Crazy fast!
peter w.
It's really amazing, I asked the tech support for the specs and tried to mark the faux leather myself. just love it!
Ali r.
I have been doing the business of customizing mobile phone cases and tablet cases for a while. Since I used this CO2 marking machine, the effect is really great! The patterns marked are clear and beautiful, and the customers are very satisfied. The order volume is increasing, and the turnover is also increasing. The operation is quite simple and convenient. I sincerely recommend it to my colleagues and must give this machine a good review!
Leah B.
I engraved a custom pattern on a tumbler cup, and the result was perfect, without damaging the metal base of the quilt. With the rotating axis, the pattern can be engraved larger, the efficiency is very high, and the pattern will not fade.How great the machine.
Daren W.
As Christmas approaches, my custom tableware business has reached a busy and joyful peak. In this festive period, I would like to especially thank my CO2 marking machine, which has played an irreplaceable role in the work of customizing patterns on wooden tableware, making my works well received and orders coming in continuously.
In the process of customizing wooden tableware, the performance of the CO2 marking machine is excellent. Its marking accuracy is extremely high, whether it is complex and delicate Christmas element patterns, or unique brand logos and warm holiday slogans, they can be perfectly presented on the surface of wooden tableware. Every line is clear and smooth, and every detail is lifelike, as if giving these tableware a unique Christmas magic, turning them from ordinary daily necessities into exquisite decorations with great artistic value and festive atmosphere. This high-precision marking effect has won unanimous praise from customers for my work and made me stand out in the fiercely competitive custom market.
Louis .
When I used the CO2 marking machine to mark the black font on the wooden billboard for the first time, it was like embarking on a wonderful journey of perfect integration of creativity and technology. Every detail told me that this would be a magical tool that could give advertising a new charm. When I saw the final marking effect, I was deeply shocked. The black font exudes a unique texture and charm against the background of the wood texture. The font color is rich and deep, as eye-catching as the stars in the night, complementing the natural color of the wood. This strong yet harmonious color contrast makes the advertising content instantly jump out of the billboard, which is very visually impactful. From a close distance, the details of the black font are clearly visible, and each stroke contains a sense of power; from a distance, the entire advertising picture is seamless, which can quickly attract people's attention even in a complex environment and convey the core value of the advertising information.
Allen D.
Using Cloudray 30W CO2 marking machine to mark wooden key ring decorations is great. It not only improves my production efficiency and reduces the scrap rate, but also ensures the quality of the product and the consistency of the brand image. The pattern or text after marking forms a sharp contrast with the color of the wood board itself. I like it.
William L.
Cloudray's product ‘’EC-30 CO2 marking machine‘’ has expanded my custom business. I have made many wooden crafts with this machine, which are very popular in my local market. I hope Cloudray can improve the speed of shipping, because I really can't wait to use such an excellent machine.
Delbert Q.
Fantastic product and exceptional customer service! We were unsure about utilizing certain features, but their support team guided us through with great expertise. Their willingness to remotely access our computer to offer assistance was a game-changer.
Bing U.
The CO2 30W laser machine has exceeded my expectations in terms of power and performance. It's a professional-grade laser that delivers consistent results every time
Ira J.
My husband had been wanting a laser engraver to put his makers mark on wood. We knew it would be an expensive investment just to use with his wood card. We asked other makers what they used and looked at several different engravers. They recommend Cloudray to us. I would say thanks for their recommendation.
Corin L.
Stellar product and top-notch customer service! We faced some challenges navigating certain features, but their support team was instrumental in ensuring everything was operational for us. Their commitment to remote accessing our computer to offer aid was commendable.
Asa M.
Cloudray's product is a game-changer, simplifying tasks and boosting productivity. Its versatility empowers users to tackle projects of all complexities with ease. I would say that the shipping should be better. But over all, I like the machine!!
Dwight M.
As a machinist, I appreciate the ease of use and efficiency of this laser tool. The Cloudray website provided a seamless ordering process, and their US warehouse ensured fast delivery. I'm glad I took a chance with a laser tool, even though it was outside my usual realm of expertise.
Megan
Got this for my Daddy as a father's day gift, he absolutely loved it.He said" This laser is awesome. there are many videos online about how to use it. the best part of having this one is the results that can be achieved." Strongly recommend.
jbrondos
I was impressed on how well this item was packaged! It was so easy to set up and start using!attachment is my first testing,very satisfied with it. I can’t wait to do more testing with this laser!!!
grichards
It's a great product that is easy to use. I had some questions with the software, but once you figure them out its good to go. Works wonderfully on smaller items, accurate marking and great results. very pleasant with this purchase.
Penny
Overall I am very happy with this purchase. This laser is quick to set up and very easy to begin using for me. Fast etching process and have had impressive results with both wood and acrylic projects. I have only owned the laser for about a month and excited to try more materials.Well worth it in my opinion.
Mike
Happy with the purchase, began testing once received the package. For being my first time, this model made it easy for me. very satisfied with the results. My next upgrade will stick with this brand.
Gary
I bought my CO2 laser a month ago. Performs well and the software is very user friendly. The customer support is good as well. The facebook group in its own is amazing. So many people out there helping each other with settings or projects, couldn't have asked for a better support system.Currently I am looking at their fiber laser to expand my business.
Will recommend to others.
Roy B.
My experience with Cloudray CO2 laser has been nothing short of exceptional. The product's top-notch quality and reliable performance, coupled with the outstanding customer service, have made this purchase well worth it. If you're looking for a high-quality CO2 laser backed by a team that truly cares about its customers, look no further than Cloudray. I wholeheartedly recommend.
