| Warehouse Located | USA Warehouse | EU Warehouse | Canada Warehouse | Australia Warehouse | UK Warehouse | China Warehouse |
| Available Countries | United States | EU Member States | Canada | Australia | United Kingdom | Worldwide |
| Shipping From | United States | Poland | Canada | Australia | United Kingdom | China |
| Shipping Time | 3~5 Business Day | 3~5 Business Day | 3~5 Business Day | 3~5 Business Day | 3~5 Business Day | 5~10 Business Day |
|
FREE SHIPPING WORLDWIDE Notice: If the products are shipped from the China warehouse, you need to pay the customs tax. |
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—— Cloudray Official Specific Offer ——
Benefits ONLY for orders on www.cloudraylaser.com
| Product Manual Available. (Download) | Offer Marking Parameters Reference (Get It After Purchase） |
| Lifetime Tech Support. (Only for Orders on www.cloudraylaser.com) | Support Product Customization. (Submit Your Request Here) |
| Support Marking/Engraving Test. (Apply Here) | Chance to be Cloudray Partners (Learn More) |
| Support Overseas Warehouse Application (Learn More） | Chance to Join In Free Trial (Learn More) |
| Customer Feedback To Win $50-$300 Cash Back (Learn More) |
Manual & Software
- Complementary Documentation on the U disc: Download
- The Litemarker Pro Fiber User Manual: Download
- The EzCad2 Lite Software: Download
- The EzCad2 Lite Software Manual: Download
- USB Driver and Software Install: Download
Machine Features & Benefits
- Simple operation with high safety;
- Easy to focus the variable lens with a high-speed galvanometer;
- Easy focusing with Dual Red Dot Device;
- Marking and engraving on most Nonmetals;
- 2-Year Warranty & Lifetime Tech Support
Specifications |
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| Output Power | Laser Frequency | Central wavelength |
| 30W (Max up to 38W) | 0 -25 kHz | 10.6um |
| Dimensions | Processing Area | Max. Marking Speed |
| 960*560*610mm | 210*210mm | 5000mm/s (196.85 ips) |
| Max. Engraving Depth(Single Pass) | Beam Diameter | Min. Beam Quality (Max. M²) |
| ≤2mm(Depends on the material) | 2.0±0.2mm | 1.2 |
| Expected Service Life (MTTF) | Support Operating Software | Compatible Operating Systems |
| 100,000 hr | EZCAD2 Lite/ Lightburn | Windows XP, Vista, 7, 8, or 10 |
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*1 Year Warranty for Laser Source; 2-Year Warranty for Laser Machine; *Lifetime Tech Support; *AC220V/50Hz Or AC110V/60Hz (According to local electricity supply) |
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YOU CAN ENGRAVE THESE MATERIALS
| 🟡Bamboo Products | 🟡Wood | 🟡Paper | 🟡Rubber | 🟡Leather |
| 🟡Building Ceramics | 🟡PVC | 🟡Acrylic | 🟡Glass | 🟡ABS |
*Non-Metallic Materials And Some Metal Products
Applicable Industry
The machine Widely used in leather, food, beverage, cloth, electronic, meter, communication instruments, package, and other industries, can be combined with streamline for online marking.
|
Tumbler
 |
Ceramic Cup
 |
Home Decoration
 |
Home Sign
 |
|
kitchen Supplies
 |
Cutting Board
 |
Clothing Industry
 |
Leather Tag
 |
|
Acrylic Products
 |
Glassware
 |
Gift Card
 |
Packaging Box
 |
|
Rubber Products
 |
Silicone Products
 |
Pills
 |
Packaging
 |
Packing List
- CO2 Laser Machine x1
- U Disk (Manuals and Software) x1
- Power Cable x1
- Allen Wrench x1
- Screwdriver x2
- Positioning Bar (With Screws) x2 (M6 4Pcs)
- USB Cable x1
- Black Aluminum Sheet x1
- Foot Switch x1
Tumbler &Ceramic Cup, Wooden Home Decoration, kitchen Supplies,Clothing Industry,Acrylic & Glass Decor Products,Gift Card & Packaging Box,Rubber & Silicone products,Medical Instruments
Q1:Why are prices of products on cloudraylaser.com different from the products on other retail sites? Is there any difference to order on Cloudray Official Website (www.cloudraylaser.com) directly or in stores on Shopping Platforms（other sales channels）?
Yes, they are different. Official website and Cloudray stores on shopping platforms(Amazon/Ebay etc.) are different teams with different machine configurations and offers.
1. We are the Official website, and different from cloudray stores on platforms, we don't need to pay extra transaction fees and commissions to shopping platforms, that's why our offer is more affordable even with higher configurations.
And We only offer lifetime tech support and marking/engraving parameters, free materials for orders directly on www.cloudraylaser.com, not adapted to any orders from other sales channels.
2. Different Machine Types and Configurations. The laser machines will be equipped with unique configurations (only for machines on www.cloudraylaser.com) which have high stability and marking efficiency. Support Customization of your laser machine and upgrading solutions if needed.
3. Customer Service Support We can only offer after-sale service for customers ordered on www.cloudraylaser.com, not responsible for orders from shopping platforms as we don't have your order information in our system. Please contact the store on platforms to get related support in time.
4. Official Loyal Customers BenefitsWe will run the free trial campaign from time to time for loyal customers who directly ordered on www.cloudraylser.com, not adapted to customers from other sales channels. Also, we offer free gifts for customers who ordered during grand festivals.
All product information, policies, and extra offers published on the website are only adapted to orders on www.cloudraylaser.com, and not adapted to stores on shopping platforms.
Q2: I am new to this technology and was told that there have been quite a few issues with Cloudray based Fiber lasers and faulty power supplies？
Please don’t worry. All laser machine from Cloudray Official Website are equipped with high-quality laser parts, we can guarantee the quality of all. And even if you met any problem when operating, please don’t hesitate to contact us, we offer 2-year warranty and lifetime tech support. (During warranty, we will be responsible for all your laser parts problem, even after warranty, we will offer high discount on your replaceable laser parts of your machine)
Q3：Which Configurations of Machine I need to choose?
Please email us (info@cloudray.com) directly to offer us your working material, and the expected effect on those materials by machine with pictures or video.
Q4: I failed to process the payment via credit card, what should I do?
Since the machine value is high, firstly, you need to contact your credit card to check whether the amount had been exceeded your spend limit and confirm with your credit card bank all payment behavior is operated by yourself and you had difficulty in processing the payment.
Secondly, please don’t hesitate to contact us (info@cloudray.com) immediately we will check whether our system identifies your behavior as fraud and help you deal with the problem in time.
Q5: What's the warranty of different products, where to check?
Warranty Details: https://www.cloudraylaser.com/pages/warranty
The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients’ feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance and offer as your order is placed on www.cloudraylaser.com.
Q6：How Long is the delivery time？
- Machine with the default configuration：
CN Warehouse: 7-10 Business Days
Oversea Warehouse: 3-5 Business Days
Customized Machine (Only Support Shippment From China Warehouse)
The average period of production: 7-10 Business Days
Shipping: 7-10 Business Days
(Notification: Customs clearance inspections will cause delays 2-3 days in logistics）
Q7: Where is your Return & Exchange Policy; Shipping Policy; Payment & Taxes?
- Return & Exchange Policy: https://www.cloudraylaser.com/pages/return-exchange
- Shipping Policy: https://www.cloudraylaser.com/pages/shipping
- Payment & Taxes: https://www.cloudraylaser.com/pages/payment-taxes
Q8: Why do I have already over 10 hours mark time on my machine if this is supposed to be a brand new machine?
When our machine is produced, our engineer will check all details of the machine and keep testing the machine for a long time to ensure it can maintain stable working status even lasting for a long time.
Please don’t worry, all laser machines will be brand new machines, and please directly contact us if there is any damage or if you have any confusion concerning the machine, please don’t try to fix any problem before communication.
1.Cloudray LiteMarker Fiber Marking Machine Product display: https://www.youtube.com/watch?v=APG0djlip_M
2.Beginner's Guide EZCAD2 Software Tutorial : Overview of Software Functions: https://www.youtube.com/watch?v=aQ8bWZuFZYM
3.EZCAD2 Driver Uninstall and Driver Installation: https://www.youtube.com/watch?v=xo7QmuvEhK4
4.Rotary shaft installation: https://www.youtube.com/watch?v=LJOMZYTwfVQ
1.Machine with the default configuration：CN Warehouse: 7-10 Business Days
((Notification: Customs clearance inspections will cause delays 2-3 days in logistics）
USA/EU Warehouse: 3-7 Business Days
2. Customized Machine (Only Support Shippment From China Warehouse)
The average period of production: 7-10 Business Days
Shipping: 7-10 Business Days
(Notification: Customs clearance inspections will cause delays 2-3 days in logistics）
Laser Marking Materials
View all
Customization & Upgrading
Machine Guide
Fiber vs. CO2 vs. UV: Which laser marker should I choose?
Laser cutting and engraving have changed the way materials are now cut and engraved. These laser machines are quickly becoming popular due to the degree of accuracy, speed, and flexibility offered by the laser engraver. The three most commonly used types of laser machines are CO2, Fiber, and UV lasers. In this blog post we will talk about each of these types, their advantages and their limitations......
How do I Choose Suitable Laser Marking/Engraving Machine From Cloudray?
Laser part marking technology is becoming more and more important in all realms of manufacturing, from automotive to aerospace and medical industries. This is because of the growing demand from manufacturers and federal regulations to be able to track and trace products ......
Get to Learn the Components and Maintenance of Laser Marking/Engraving Machine
Today, let's share the basic information concerning the the Components and Maintenance of Laser Marking/Engraving Machine.
Usually, when we want to order the suitable laser machine while there are kinds of different machine for us to choose....
FAQs
QS Series: Q-switched pulse laser (large single pulse energy for deep marking)
MP Series: Mopa (Anodized Aluminum Black Marking; Titanium & Stainless Steel Color Marking)
AR Series:2.5D Deep Engraving +Precise Metal Cutting
UV Series: UV lasers provide the most contrast on resins. UV lasers have the added benefit of creating damage-free marks.
EC Series: CO2 lasers burn the target with heat, making them ideal for marking wood, paper, ceramic and transparent targets.
Please email us (info@cloudray.com) directly to offer us your working material, and the expected effect on those materials by machine with pictures or video.
Yes, they are different. Official website and Cloudray stores on shopping platforms(Amazon/Ebay etc.) are different teams with different machine configurations and offers.
1. We are the Official website, and different from cloudray stores on platforms, we don't need to pay extra transaction fees and commissions to shopping platforms, that's why our offer is more affordable even with higher configurations.
And We only offer lifetime tech support and marking/engraving parameters, free materials for orders directly on www.cloudraylaser.com, not adapted to any orders from other sales channels.
2. Different Machine Types and Configurations. The laser machines will be equipped with unique configurations (only for machines on www.cloudraylaser.com) which have high stability and marking efficiency. Support Customization of your laser machine and upgrading solutions if needed.
3. Customer Service Support We can only offer after-sale service for customers ordered on www.cloudraylaser.com, not responsible for orders from shopping platforms as we don't have your order information in our system. Please contact the store on platforms to get related support in time.
4. Official Loyal Customers BenefitsWe will run the free trial campaign from time to time for loyal customers who directly ordered on www.cloudraylser.com, not adapted to customers from other sales channels. Also, we offer free gifts for customers who ordered during grand festivals.
All product information, policies, and extra offers published on the website are only adapted to orders on www.cloudraylaser.com, and not adapted to stores on shopping platforms.
1.Machine with the default configuration：
CN Warehouse: 7-10 Business Days
Oversea Warehouse: 3-5 Business Days
2. Customized Machine (Only Support Shippment From China Warehouse)
The average period of production: 7-10 Business Days
Shipping: 7-10 Business Days
(Notification: Customs clearance inspections will cause delays 2-3 days in logistics）
1. Return & Exchange Policy:https://www.cloudraylaser.com/pages/return-exchange
2. Shipping Policy:https://www.cloudraylaser.com/pages/shipping
3. Payment & Taxes:https://www.cloudraylaser.com/pages/payment-taxes
The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients’ feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance as your order is placed on www.cloudraylaser.com.
