Home 2 Year Warranty Guarantee

2 Year Warranty Guarantee

Sale price $ 0.00 USD
Add to Wishlist Add to Compare
Shipping calculated at checkout.

Safe & secure checkout

2 Year Warranty Guarantee

2 Year Warranty Guarantee

$ 0.00 USD

Cloudray laser provides 2-Year Warranty on laser engravers that sold by Cloudray laser Official Website to the original purchaser only.

The warranty is dated from the original date of receipt.

During warranty, Cloudray laser will will repair or replace defective parts including standard shipping witout charges. 

Tech Support is included for the lifetime of the machine.

 

Cloudray laser provides limited warranties to the engraver which is subject to the following terms and conditions:

*For any defective parts occurring within the applicable warranty period, Cloudray will repair the defective parts free of charge but will not provide engraver replacement services.

No warranty services will be provided for engravers sold as second-hand.

After the designated warranty period expires, Cloudray laser is no longer responsible for any costs related to replacement parts and repairs, including shipping fees.

Maintenance Tips Of Fiber Laser Marking Machine

Maintaining a laser marking machine can be challenging. Therefore, before you choose to send the machine to a maintenance/servicing company, you can try the following maintenance tips

  • Keep the machine away from strong magnetic, electric, and tremor items.
  • Clean the lens with a soft cloth and little amount of alcohol and wipe unidirectionally
  • Blow the air duct and the circuit board using an air gun
  • Ensure that the machine’s grounding is secure
  • If the machine has moving parts, add lubricating oil to the moving parts
  • Always ensure that the software settings don’t change before each use
  • Clean other parts of the laser marking machine with a clean rag
  • Turn off the laser power before you shut down the software
  • Replace the cooling water with the recommended purified/distilled water below 35 °C.

When using fiber laser marking machine, if we want to make the equipment working stable and last longer, we need to clean and maintain it regularly.

1. Ensure the air circulation around the laser marking machine to avoid the problem of aging of the line caused by overheating of the equipment.

2. Do not move the equipment when it is working, there is a risk of damage to the equipment;

3. Ensure the supply voltage is stable, when the equipment fails, you need to cut off the power in time to prevent the damage to the laser source or other components;

4.When the work is completed, install the cover of the lens to prevent dust contaminating. When the equipment is not used for a long time, please cover it and cut off the main power;

5.Clean the lens regularly, the lens cleaning method is to invade the cotton swab or lens paper into the absolute ethanol, gently scrub the surface of the lens;

6. If the workpiece engaged in marking will cause dust (such as metal deep carving), it is better to equip with dust collector.

SIDEBAR PRODUCT

Cloudray Official Quality Inspection

(100% brand new original authentic)

Support Shipping Worldwide

Secure payments

Lifetime Tech Support (Specialists)