Laser systems are reliable and durable. However, they may experience several types of failure with repeated usage and without proper maintenance. Unexpected breakdown results in costly downtime and expensive repairs.

If your laser marking system is dated or the performance degrades, you could contact Cloudray support laser system upgrade services.
And our technical support team is here to do just that! Please include all the information below, and our team of experts will get back to you within 24 business hours.

Email address:

info@cloudray.com

In your email, please include:
- Your first and last name
- Your phone number
- Inquiring about a CO2 or Fiber Laser
- Order Number
- Detailed description of the issue
- Attachment of photos or videos of the problem*

*Note: We receive a high volume of emails and calls.
- To help us improve our response time, please ensure to include all information listed above.