Upgrade : Buttom; Galvo System; Control Card;Package (Double Package); Service (Free shipping & no customs tax for all countries)
Quality Guarantee: 2 Independent QC Report (Laser Machine & Laser Source)--ONLY FOR machine on www.cloudraylaser.com, not for any Cloudray store on Shopping platforms.
QS-30: Marking Speed Up to 7000mm/s Engraving/Cutting Depth ≤ 0.5mm (not recommended for engraving diy works, recommend for standard marking)
QS-50: Marking Speed Up to 7000mm/s Engraving/Cutting Depth ≤ 1.2 mm (not recommend for precise metal cutting diy jobs, if for precise metal cutting, please refer to MP-60/AR-100)
QS Series: Q-switched pulse laser (large single pulse energy for deep marking)
MP Series: Mopa (Anodized Aluminum Black Marking; Titanium & Stainless Steel Color Marking)
AR Series:2.5D Deep Engraving +Precise Metal Cutting
UV Series: UV lasers provide the most contrast on resins. UV lasers have the added benefit of creating damage-free marks.
EC Series: CO2 lasers burn the target with heat, making them ideal for marking wood, paper, ceramic and transparent targets.
Please email us (firstname.lastname@example.org) directly to offer us your working material, and the expected effect on those materials by machine with pictures or video.
Yes, they are different.
Official website and Cloudray stores on shopping platforms(Amazon/Ebay etc.) are different team with different machine configurations.
All product information, policies, and extra offers published on the website are only adapted to orders on www.cloudraylaser.com, and not adapted to stores on shopping platforms.
1. Different Machine Types and Configurations.
The laser machines will be equipped with unique configurations (only for machines on www.cloudraylaser.com) which have high stability and marking efficiency.
Support Customization of your laser machine and upgrading solutions if needed.
2. Different Offer
Since for different configurations and policies, product prices will be different.
And We only offer lifetime tech support and marking/engraving parameters, free materials for orders directly on www.cloudraylaser.com, not adapted to any orders from other sales channels.
3. Customer Service Support
We can only offer after-sale service for customers ordered on www.cloudraylaser.com, not responsible for orders from shopping platforms as we don't have your order information in our system. Please contact the store on platforms to get related support in time.
4. Official Loyal Custoemrs Benefits
We will run the free trial campaign from time to time for loyal customers who directly ordered on www.cloudraylser.com, not adapted to customers from other sales channels.
Also, we offer free gifts for customers who ordered during grand festivals.
1.Machine with the default configuration：
CN Warehouse: 7-10 Business Days
Oversea Warehouse: 3-5 Business Days
2. Customized Machine (Only Support Shippment From China Warehouse)
The average period of production: 7-10 Business Days
Shipping: 7-10 Business Days
(Notification: Customs clearance inspections will cause delays 2-3 days in logistics）
1. Return & Exchange Policy:https://www.cloudraylaser.com/pages/return-exchange
2. Shipping Policy:https://www.cloudraylaser.com/pages/shipping
3. Payment & Taxes:https://www.cloudraylaser.com/pages/payment-taxes
The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients’ feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance as your order is placed on www.cloudraylaser.com.