Customization & upgrade

47 products

    47 products
    K9 M85 Fiber Laser F-theta Scan Lens
    Cloudray K9 M85 Fiber Laser F-theta Scan Lens
    Cloudray OPEX Fiber Laser F-theta Scan Lens
    Cloudray F-theta Lens Adjust Mount
    Cloudray Laser Fiber Lift Table For Marking Machine
    Cloudray CO2 F-Theta Lens
    Cloudray K9 M39/M55 Fiber Laser F-theta Scan Lens
    Cloudray 20W 30W 50W Raycus Q-switched Pulse Fiber Laser Source
    Cloudray SG7110 Fiber Galvo Scanner Head
    Cloudray RC1001 Input Aperture 10mm Galvo Scanner Head
    Cloudray LD-18 Fiber Laser Path
    Cloudray SG7110 CO2 Galvo Scanner Head
    Cloudray Fiber Laser Path
    Cloudray CO2 Laser Lift Table For Marking Machine
    Cloudray JCZ Standard Marking Control Card
    Cloudray SG7210 Fiber Galvo Scanner Head
    Cloudray 20W 30W 50W 100W MAX Q-switched Pulse Fiber Laser Source
    Cloudray JCZ Digital Lite Marking Control Card
    Cloudray OUYA M102 Fiber Laser Galvo Scanner Head
    Cloudray JD2205 Input Aperture 12mm CO2 Galvo Scanner Head
    Cloudray Quartz M85 Fiber Laser F-theta Scan Lens For AR-100 100W Fiber Laser Engraver
    Raycus 20W 30W Raycus Q-switched Pulse Fiber Laser Source
    Cloudray CO2 Laser Module Path
    Cloudray UV F-theta Scan Lens
    Cloudray Marking Machine Housing Cabinet Laser Power Supply Box
    Cloudray Protable Marking Machine Cabinet For Laser Marking Machine
    Cloudray Protable Marking Housing Set For Laser Marking Machine
    Cloudray Portable Hand held Optical Beam Path for Galvo Scanner Head
    Cloudray 60W JPT M7 MOPA Fiber Laser Source
    Cloudray 20W 30W JPT M7 MOPA Fiber Laser Source
    (Customized Product) Cloudray 60W JPT M7 MOPA Fiber Laser Source YDFLP-60-M7-M-R
    Cloudray MAX 20W 30W Q-switched Pluse Fiber Laser
    Cloudray 20W 30W 50W 100W IPG YLP Series Pulse Fiber Laser Source
    Cloudray 80W 100W JPT M7 MOPA Fiber Laser Source
    (Customized Product) Cloudray 3D Dynamic Focus System (Feeltek G10）for CO2 Galvo Laser Machine
    (Customized Product) Cloudray 3D Dynamic Focus System (Feeltek U10）for UV Laser Machine
    (Customized Product) Cloudray 3D Dynamic Focus System (Feeltek F10）for Fiber Laser Machine
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    US Stock Cloudray 30W Raycus Q-switched Pulse Fiber Laser Source
    Cloudray G3 PRO Input Aperture 10mm 2.5D Fiber Laser Galvo Scanner Head
    Cloudray JCZ DLC2-M4-2D Marking Control Card 2.5D Engraving For EZCAD3
    Cloudray Auto-Focusing Fiber Galvo Scanner Head
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    FAQs

    CF Series:New Cloudray Integrated Control Card, Touchscreen,suitable for beginners in DIY

    AR Series:2.5D Deep Engraving with Electrical Lifting Column, better in engraving

    MP Series: Mopa (Anodized Aluminum Black Marking; Titanium & Stainless Steel Color Marking)

    QS Series: Q-switched pulse laser (large single pulse energy for deep marking)

    Please email us (info@cloudray.com) directly to offer us your working material, and the expected effect on those materials by machine with pictures or video.

    Yes, they are different. Official website and Cloudray stores on shopping platforms(Amazon/Ebay etc.) are not related to each other. They are different sale channel. Each sales channel operates independently.All product information, policies, and extra offers published on the website are only adapted to orders on www.cloudraylaser.com, and not adapted to stores on shopping platforms.

    1. Different Machine Types and Configurations.
    The laser machines will be equipped with unique configurations (only for machines on www.cloudraylaser.com) which have high stability and marking efficiency. 
    Support Customization of your laser machine and upgrading solutions if needed.

    2. Different Offer
     Since for different configurations and policies, product prices will be different.
    And We only offer lifetime tech support and marking/engraving parameters, free materials for orders directly on www.cloudraylaser.com, not adapted to any orders from other sales channels.

    3. Customer Service Support
     We can only offer after-sale service for customers ordered on www.cloudraylaser.com, not responsible for orders from shopping platforms as we don't have your order information in our system. Please contact the store on platforms to get related support in time.

    4. Official Loyal Custoemrs Benefits
    We will run the free trial campaign from time to time for loyal customers who directly ordered on www.cloudraylser.com, not adapted to customers from other sales channels.
    Also, we offer free gifts for customers who ordered during grand festivals.

    1.Machine with the default configuration：
    CN Warehouse: 7-10 Business Days
    Oversea Warehouse: 3-5 Business Days


    2. Customized Machine (Only Support Shippment From China Warehouse)
    The average period of production: 7-10 Business Days
    Shipping: 7-10 Business Days
    (Notification: Customs clearance inspections will cause delays 2-3 days in logistics）

    1. Return & Exchange Policy:https://www.cloudraylaser.com/pages/return-exchange

    2. Shipping Policy:https://www.cloudraylaser.com/pages/shipping

    3. Payment & Taxes:https://www.cloudraylaser.com/pages/payment-taxes

    The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients’ feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance as your order is placed on www.cloudraylaser.com.

    Lifetime Tech Support

    1. Only offers free lifetime tech support via remote connecting (email or phone) to customers on www.cloudraylser.com.

    2. And even after the warranty period, we still offer tech support and will provide a quote for the necessary parts and repairs at a high-discounted price.

    Tech Specialists Support

    1. Only Customers who once ordered on www.cloudraylser.com have the chance to get free Tech Specialists Support.

    2.For urgent demands on complex tech support, we will arrange for Specialists to assist you via remote operation or phone call directly.

    Free Trial of New Products

    Customers ordered directly on www.cloudraylaser.com will have the chance to join in Cloudray Monthly Free Trial Campaign ( Take new products for free trial )