Mateusz P.
Laser arrived in excelent condition and very good packed in wooden case. Excelent communication with seller, he has answered very fast to all my questions. I am working with laser last 7 days, everything is set up by seller, he has adjusted software parameters for both 110mm and 200mm lens. I am engraving only silver, and results are excelent, only problem is in silver because it has great light reflection, so I needed to little experiment. I tried laser on other metals and results are also incredible. My recomendations for this seller
Jeff B.
very helpful customer service for the custom spec machine that I ordered. Would recommend this seller.
Evan S.
Nice build laser. Properly packaged and protected. More feedback will be given after proper test.
Bryan T.
would highly recommend this seller. I had no issues with my order or shipping. the machine was easy to set up. I would recommend 2 people with the lifting as its a bit heavy
Patrick W.
I have waited a month after i received it before writing my review, first of all the seller was very helpful , the machine was very well packed. Now the machine was very easy to set up, all cables and sockets were numbered, i have never had any experience with Fiber lasers but had this up and running in 30 mins, i have never seen anything like it, so accurate, so fast, so powerful, every time i have needed any help cloudray has always helped. i was scared to buy such an expensive item from China but this seller is genuine, the machine is made so well, no cheap components, it is well worth the money, i will definitely use this seller again, many thanks to Hunst and the team , i am a happy customer.
William T.
Perfect Machine received in six days everything perfect I'm running tests but it seems everything works perfectly good quality
Magoola M.
Very fast delivery to my door here Laser was up and running within an hour. Two notes to new users: 1. Remember to install the device driver that comes with the CD 2. Before opening EzCAD2, make sure the laser is connected to your computer and turned on, otherwise EzCAD2 will run in demo-mode not allowing you to save your work. Great service!
Dwayne D.
High-quality work, fast feedback of fiber laser marking machine, good packaging, fast delivery and shipment, as well as professional advice. It's nice to enjoy the purchase from cloudray. Thank you very much.
Gerardo
Laser arrived calibrated, ready to burn, with clear instructions. Has worked for a few weeks now with no problems.
Charley Dueitt
The laser is perfect. It was easy to install and works fine. Excellent customer service. The 50w fiber laser works like a champ. Within 15min I was able to create metal business cards. I engraved a few dog tags and a steel kitchen knife
Very impressed with this unit. Instructions were clear and I was engraving within 30 minutes of unpacking the unit.
NORTH R.
Great product, great service. Shipping was fast and every question I’ve had has been answered quickly. Overall I’m really happy; the machine is really powerful and the more time I put into using it, the happier I am with what it’s capable of.
Nathan
We bought this machine to engrave parts instead of tying up a 4-axis CNC machine to do the same thing. The laser is more versatile and does amazing quality work and you never have to worry about breaking a carbide bit! The seller was very responsive and easy to deal with. Very happy with this purchase!
JOYND
Great product and great customer service! We weren’t sure how to use some of the features of the rotary program and Emily was very helpful in making sure everything was working for us. They even remote accessed our computer to show us how to use the rotary features. The product itself is great and will engrave almost any material from polymer to hard steel.
