Where can we deliver the package to?
We can ship to most countries in the world.
Countries not shipped to include: South Sudan, Palestine.
Click the button on the website of each product then you can see if this product can be delivered to that destination country.
What shipping methods are offered, and what are the respective shipping times and processing time?
We have 4 different shipping methods: unregistered, registered, priority line and expedited shipping.
In addition, the standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping times (Hong Kong and China Warehouses).
The processing time is 1-3 working days.
What is the shipping cost?
The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.
Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.
About customs tax
Taxes may apply for imported goods/services and is regulated by the country law. Cloudray Store is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.